ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure the program is providing services to adequately meet the physical, social and developmental needs of people enrolled, as identified in their plan, and that adequate protection of person's health, dignity, safety, comfort, wellbeing, and civil, human and legal rights, and that their preferences are considered.
- Develop community resources to be utilized by the program participant's; inclusion in the community is the primary focus of day habilitation.
- Work with each person and his/her service team to ensure that individualized services are provided.
- Ensure records are developed and maintained in accordance with applicable regulations and best management practices, including ensuring that an annual day habilitation plan is developed and reviewed.
- Ensure that the program site is operated in accordance with agency policies, mission, values, as well as regulations governing the operation of day habilitation programs as prescribed by OPWDD.
- Provide supervision to all habilitation assistants and oversee personalized individual activity schedules. Provide direct services to enrolled individuals as needed.
- Interview, hire, train, evaluate, and discipline staff as needed. Maintain up-to-date personnel records including a chronological record of staff training, and an annual evaluation that provides an accurate description of the performance of each staff person.
- Monitor staff attendance records and process staff requests for time off and timesheets weekly.
- Ensure ongoing program development and communication by facilitating staff meetings, professional development meetings, and interdisciplinary treatment team meetings.
- Maintain a clean, organized, and stimulating environment that includes supplies that are appropriate for individual needs, age appropriate, in proper working order, and chosen by those who are enrolled.
- Monitor program finances and work with the Adult Day Services Director to develop an annual budget.
- Keep the Adult Day Services Director informed about the operations of the program site, including personnel issues, concerns involving people enrolled, and any other issues that may arise.
- Participate in meetings and in-service training as required by the Adult Day Services Director and agency policies.
- Maintain positive relationships and collaboration with other Agency programs, community agencies and businesses.
- Adhere to all Agency policies, mission, and values, with a particular emphasis on providing the supports desired by each individual to achieve the life he/she wants.
- Ensure that program is operated based on current "best practice" models and continually strive to make the program the best available.
- This position requires a three-week notice of resignation.
SUPERVISORY RESPONSIBILITIES
- Act as a role model for staff and demonstrate an understanding of the agency's mission.
- Ensure ongoing employee development and communication by facilitating staff meetings, staff training and providing a welcoming environment.
- Provide guidance and direction to the Habilitation Assistants in implementing the methodologies and strategies of the assigned individuals' Service Plan.
- Provide supervision/guidance to Habilitation Assistants in their activities with program participants.
- Develop schedules and give work assignments to staff (community outings, staff breaks, lunch coverage etc.). Notify supervisor of staffing needs to arrange and coordinate "on-call" staff to meet the needs of the individuals. Assist in scheduling on-call to work at the program.
- Notify supervisor and attend to staff complaints, concerns, or training needs.
- Attend interviewing of staff.
- Prepare, train, and conduct fire drills as assigned.
- Review staff documentation, training objectives, behavior data sheets, physical restraint sheets, staff accident forms for accuracy and completeness
COMPETENCY
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Changes approach/method to best fit the situation.
Cost Consciousness - Conserves organizational resources.
Customer Service - Manages difficult or emotional situations; Responds promptly to needs; Solicits feedback to improve service; Responds to requests for assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan.
Design - Demonstrates attention to detail.
Diversity - Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Flexibility - Perform work on multiple concurrent tasks with frequent interruptions.
Initiative - Seeks increased responsibilities; Asks for and offers help when needed. Prioritizes tasks to meet agency needs.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.
Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgment - Exhibits sound judgment. Includes appropriate people in decision-making process.
Motivation - Measure self against standard of excellence, demonstrate persistence and overcome obstacles.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes schedules.
Problem Solving - Identifies and resolves problems in a timely manner; Works well in team problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Completes work in timely manner.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Technical Skills -Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively. Able to read and interpret written information.
QUALIFICATIONS
Education and/or Experience - BA/BS degree preferred and at least one year of supervisory experience. Experience working in an OPWDD program or with individuals with disabilities preferred.
Reasoning Skills - To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating. The ability to work independently in multiple settings. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports/correspondence and good communication skills. Ability to speak effectively to employees, families, and groups.
Mathematical Skills - Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar or line graphs.
Computer Skills - Must be knowledgeable about Internet software, Microsoft Office components including Word, Office, Excel, and PowerPoint. Becomes knowledgeable and trained in the use of Therap for plan writing, event reporting and ongoing communication.
Certifications, Licenses, Registrations - Must possess a valid NYS driver's license and an acceptable driving record. Successful completion of behavior intervention techniques, CPR/First Aid, Medication Administration Certification, and all other required training.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to operate a computer and software programs
EXPECTATIONS
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Works with household cleaning solutions.
- Moderate noise; 75-90% of work is performed indoors, 10-25% outdoors.
- Works with wheelchairs, electric/hydraulic/manual lift/ramp equipment, lifts and hook-ups, oxygen tanks, household appliances, cleaning equipment, augmentative communication devices and office equipment.
- Wear proper Personal Protective Equipment at all times.
- Must clean up human waste and other body fluids as required.
- Responsibilities occasionally may require an adjusted work schedule including overtime
Americans with Disabilities Act: Reasonable accommodations will be made in compliance with the Americans with Disabilities Act of 1990, and ADAAA of 2008.
Occupational Safety and Health Act: Exposed to human body fluids, airborne agents, household chemicals. May be exposed to contagious diseases.
The rate of pay for this position is $47,008 annually, based on $22.60/hour