ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Operations and Compliance

· Oversee the daily operation of an OPWDD-certified Day Habilitation program in accordance with 14 NYCRR Part 635 regulations, agency policies, and best practices.

· Ensure services are delivered in alignment with each individual's plan, habilitation goals, and valued activities.

· Promote person-centered supports, community integration, skill development, and meaningful engagement.

· Ensure the protection of each individual's health, safety, dignity, rights, and personal preferences.

· Maintain accurate program documentation including attendance, habilitation notes, data collection, and progress toward goals.

· Ensure documentation entered in Therap or other agency systems meets regulatory and billing standards.

· Monitor service delivery to ensure services provided meet OPWDD billing and service documentation requirements.

· Provide day to day service delivery as needed.

Program Quality and Improvement

· Conduct routine review of documentation, program activities, and staff practices to ensure quality service delivery.

· Identify opportunities for program improvement and implement strategies that enhance individual outcomes and community participation.

· Participate in agency quality assurance initiatives, audits, and regulatory reviews.

Staff Supervision and Development

· Supervise Team Leaders, DSP's and other assigned staff.

· Recruit, interview, train, and evaluate staff in accordance with agency policies.

· Provide coaching, mentoring, and performance feedback to staff to support professional development.

· Ensure staff maintain required certifications and training including AMAP, STAMP, SCIP-R, CPR/First Aid, and other required training.

· Monitor staff schedules, attendance, and coverage to ensure adequate staffing levels.

· Approve staff requests for time off and complete weekly reviews and approvals of timesheets.

· Monitor transportation routes and schedules.

· Review staff documentation regularly to ensure accuracy, completeness, and compliance with billing and regulatory requirements.

Individual Support and Coordination

· Collaborate with Care Managers, IPC's, House Managers, clinicians, families, and other service providers to support coordinated service delivery.

· Participate in Life Plan meetings and interdisciplinary team meetings when appropriate.

· Ensure individualized activity schedules and habilitation support plan goals and personal interests.

Incident Management and Safety

· Ensure reportable incidents and notable occurrences are reported, documented, and addressed in accordance with OPWDD incident reporting requirements.

· Implement safety procedures including fire drills, emergency protocols, and health/safety monitoring.

· Maintain a safe, clean, and accessible environment for individuals and staff.

Community Integration

· Develop and maintain partnerships with community organizations, businesses, and recreational resources to support meaningful inclusion.

· Support individuals in accessing community-based opportunities that promote independence and skill development.

Administrative and Operational Duties

· Maintain communication with the Director of Adult Day Services regarding program operations, staffing issues, and individual concerns.

· Assist with program budgeting, supply management, and operational planning.

· Ensure program equipment, supplies, and vehicles are maintained in safe working conditions.

Other Duties

· Participate in agency meetings, training, and professional development activities.

· Perform other duties as assigned to support agency operations and the needs of individuals served.

· This position requires a three-week notice of resignation.

SUPERVISORY RESPONSIBILITIES

· Provide direct supervision to Team Leaders, DSP's and other assigned staff.

· Schedule staff assignments and daily program activities.

· Provide training and guidance to staff on implementation of habilitation plans and behavioral support strategies.

· Monitor staff documentation for accuracy and regulatory compliance.

· Conduct performance evaluations and provide corrective coaching when necessary.

· Promote a positive team environment that supports collaboration, communication, and accountability.

QUALIFICATIONS

Education and/or Experience: Bachelor's degree in human services, Psychology, Social Work, Rehabilitation Counseling, Special Education, or a related field preferred.  Associate's degree and/or relevant experience may be considered. Minimum 1-2 years' experience working with individuals with intellectual or developmental disabilities preferred. Previous supervisory or leadership experience preferred.

EXPECTATIONS

· Treat everyone with respect and dignity.

· Maintain acceptable attendance and punctuality in accordance with The Arc Otsego's standards.

· Adhere to all policies and practices in place at The Arc Otsego.

Americans with Disabilities Act: Reasonable accommodations will be made in compliance with the Americans with Disabilities Act of 1990, and ADAAA of 2008.

Occupational Safety and Health Act: Exposed to human body fluids, airborne agents, household chemicals. May be exposed to contagious diseases.

The rate of pay for this position is $47,008 annually, based on $22.60/hour.