This non-exempt position is responsible for carrying out all aspects of retail operations. The Re-Use Center Assistant will deliver excellent customer service, creating positive interactions with customers and donors while supporting coworkers in the sorting, pricing and merchandising of products. Additionally, Re-Use assistants will maintain donation intake areas, load, unload and move furniture, building materials and other merchandise.

Responsible for moving materials to and from warehouse from the production floor. Unloading incoming materials and loading outgoing shipments. Will provide back-up for the Warehouse Manager. Trained to use pallet jacks, forklift, clamp truck, stretch wrapping machine, UPS shipping system. Responsible for driving 24’ straight truck to make deliveries and pick-up materials. As assigned, work on the production floor. As the need arises, may be assigned to provide transportation services for individuals who receive prevocational and supported employment services and who work at Creekside Industries

The Vocational Specialist works with individuals who have a goal of paid employment in the community but need

further training and community exposure first. The Vocational Specialist will assist individuals on their caseload

with preparing for competitive employment by providing career exploration, job readiness training, situational and

vocational assessments, travel training, stress management, social skill development, interpersonal skill building,

job related discovery and career/vocational planning. This position will primarily work with participants enrolled

in Community Based Prevocational Services or, at times, Pathway to Employment.

The Employment Specialist works with individuals who receive supported employment services to assist

with preparing for, obtaining, and maintaining competitive employment by providing on the job training

and supports to enhance work performance and success within community jobs.

Guided by the mission of The Arc Otsego—to provide supports, services, and advocacy that empower individuals with intellectual and developmental disabilities to live rich, fulfilling lives—the Director of Residential Services plays a vital leadership role in advancing this vision through high-quality residential programs.

This position is responsible for the overall management, supervision, and daily operations of all residential homes, ensuring that services are person-centered, accessible, and aligned with OPWDD regulations and agency standards. The Director fosters a culture of excellence, accountability, and compassion while overseeing staffing, compliance, quality assurance, and program development. Collaboration with interdisciplinary teams, including day program staff and external partners, is essential to ensure integrated, consistent, and holistic supports.

The Residential Registered Nurse is responsible for providing general nursing care to assigned individuals and in conjunction with the Physician identifying, treating, or referring medical concerns to appropriate medical service providers.

Provides customized and comprehensive transition and autism services to school age students at various schools throughout Otsego County. Develops work-based learning sites with local businesses, works with students individually and in group settings to explore work related interests and preferences, completes assessments in community businesses, works directly with school personnel and parents.

The Self-Direction Direct Support Professional (DSP) provides person-centered support to individuals with developmental disabilities in their homes and communities. This position is part of New York State’s Self-Direction program, where the person receiving services hires, trains, and directly supervises the DSP. Responsibilities include assisting with daily living skills, community engagement, and supporting personal goals. Services are tailored to the individual’s preferences, empowering them to live a self-determined life. While employed through The Arc Otsego as the Fiscal Intermediary, the DSP is accountable to the individual for day-to-day direction and feedback. This role is ideal for compassionate, flexible professionals who value respect, autonomy, and meaningful support.

Responsible for multi-craft work to maintain, repair and general upkeep of all Agency owned properties, equipment and repairable tools. Carries out special maintenance, installation and fabrication projects as directed.

The Assistant Home Manager provides day to day support to the Home Manager to ensure successful operations within the home. The Assistant Home Manager will be responsible for the daily operations, supervision and guidance to staff working in the home in coordination with and in the absence of the Home Manager. The Assistant Home Manager will be on the master schedule providing direct services as a DSP for a portion of their weekly schedule during the work week. In addition, will ensure that there is adequate protection of each person’s health, dignity, safety, comfort, well-being, and civil, human, and legal rights, and that each person’s preferences are considered. 

Provide direct support services to individuals with developmental disabilities in any Arc Otsego program. The Direct Support Professional (DSP) delivers quality services as outlined in participants’ program plan(s) by encouraging and facilitating the development of each individual in reaching his/her maximum potential while guaranteeing the safety, health, and well-being of all assigned individuals. Assists individuals with daily living activities, Day Habilitation, Vocational Training and other Program Activities, implements program plans, maintains a safe, secure, and clean environment, accurately and thoroughly completes all required documentation and completes other duties as assigned. Serve as a role model to people living in the residence, participating in program(s) and to other employees. 

Provide direct support services to individuals with developmental disabilities in any Arc Otsego program. The Direct Support Professional (DSP) delivers quality services as outlined in participants’ program plan(s) by encouraging and facilitating the development of each individual in reaching his/her maximum potential while guaranteeing the safety, health, and well-being of all assigned individuals. Assists individuals with daily living activities, Day Habilitation, Vocational Training and other Program Activities, implements program plans, maintains a safe, secure, and clean environment, accurately and thoroughly completes all required documentation and completes other duties as assigned. Serve as a role model to people living in the residence, participating in program(s) and to other employees. 

We are seeking a qualified Director of Health Services to be responsible for the management of the nursing services department and for the direction and supervision of Registered Nurses and nursing services staff, up to six people. Responsible for the quality of care for all individuals receiving services, including 24-hour care settings. Develops, directs the implementation, and ensures compliance of the standards of nursing care.

Home Managers are responsible for day-to-day management of the facilities assigned (including but not limited to, the overall health, safety, development and supervision of staff and residents). Managers will create relationships with individuals supported and develop and/or implement individual service plans using creative and thoughtful techniques. Managers are responsible for working with their assigned team to ensure that the requirements of the plan are met and maintained. A house manager will be able to work independently supervising all functions of the residential home (supervision of individuals supported and staff). You will maintain group home facilities and perform administrative duties, transport individuals, and perform other duties as assigned.

Responsible for overall service delivery, development and monitoring of the program plan and training of the people responsible for implementation of the program plan. These responsibilities are required to ensure consistent service delivery.